Q: Does Arizona Charlie's charge a resort fee?

A: Arizona Charlie’s doesn’t charge a resort fee or hidden fees of any kind.

Q: Can I receive a rate and availability quote or make a change to an existing reservation via e-mail?

A: We recommend checking the web site for the most current rates and availability. Existing reservations can be changed via email, but calling is recommended to ensure changes are processed as quickly as possible and that the entire reservation is re-confirmed.

Q: Why should I become an ace | PLAY member?

A: Membership is free and you’ll receive rewards based on your tracked play. In order to be rated, use your card while playing slots or table games. Insert your card in the slots to earn your rewards. Show your card when placing a bet at the Race & Sportsbook, purchasing a Bingo card or buying in while playing Table Games. Your ace | PLAY Card is your ticket to comps, cash back, room discounts and special VIP offers. On your next visit, stop by the ace | PLAY Center to sign up.

Q: Are there any restaurant discounts?

A: Yes, with your ace | PLAY card you can get 10% at participating restaurants and 25% off at the buffet.

Q: What dining options are available?

A: We have multiple dining options available. From casual elegance to down-home comfort, Arizona Charlie’s Decatur’s unique restaurants offer something to please every taste, all at a fantastic value. Our dining venues include the Sourdough Cafe, Frisco Market Buffet, Subway and Noble Roman’s. Make sure to get your ace | PLAY discount.

Q: How do I get from the airport to the Arizona Charlie’s properties?

A: Taxi or bus.Please click here to view our map.

Q: What type of amenities are included in your rooms?

A: Hotel offers all of our registered guests the use of our outdoor pool and hot tub (seasonally), free valet parking and ample parking spaces. In addition to the traditional amenities, we proudly offer the following: Click here to view our Amenities

Q: Does your hotel provide wheelchairs?

A: Yes

Q: Does your hotel offer room accommodations for the physically challenged?

A: We have standard rooms that are handicapped accessible. We also have tubs with shower chairs.

Q: How many guests do you allow per room?

A: Maximum occupancy per room is four guests.

Q: How can I obtain a copy of my bill from a past stay? Who should I contact regarding a discrepancy on my bill?

A: Please call accounts receivable at 702-380-7675.

Q: What are the average monthly temperatures in Las Vegas?

A:

Q: How do I get to the pool and when is it open?

A: The pool is located past the elevators near the Race & Sportsbook and Subway. The pool is open from 8am to 8pm throughout the spring and summer.

Q: How can I apply for casino credit?

A: Casino credit is easy to apply for and in most cases can be approved in less than two days for first time casino credit applicants, and just a few hours for applicants with previously established casino credit records. Applications can also be faxed or mailed to guests and are available on the Arizona Charlie’s web site. Contact the casino cage at 702-258-2110 for more information. Please click here to go to our Casino Credit page.

Q: Is there any place where I can plan a special dinner?

A: Ron’s Steakhouse at Arizona Charlie’s Decatur is the perfect choice. Winner of the OpenTable Diners' Choice Award, Ron’s offers a variety of fine cuts of beef and succulent seafood in an upscale, yet genuine atmosphere. Players are welcome to use points and comp dollars to pay for their meal.