I. APPLICATION OF THIS PRIVACY POLICY
This Privacy Policy applies to web sites owned or operated by American
Casino & Entertainment Properties, LLC and its subsidiaries (collectively,
"ACEP" or “we”) for the Arizona Charlie’s and accessible through the
"arizonacharlies.com”, “arizonacharliesboulder.com", and
“arizonacharliesdecatur.com”, domain names (collectively, "Arizona Charlie’s
Web Sites"). Arizona Charlie’s Web Sites may be accessed through domain
names in addition to the domain names listed above. This Privacy Policy
does not apply to information collected by us by means other than through
Arizona Charlie’s Web Sites.
Certain transactions and services offered while visiting Arizona Charlie’s
Web Sites may be processed or provided by us or strategic partners under
contract with us, even though it appears that you may not have left the
Arizona Charlie’s Web sites, including reservations. This Privacy Policy
does not apply to information collected by strategic partners, except that
we will treat information we receive about you from strategic partners under
the terms of this Privacy Policy. We do not have any control over how
strategic partners use information they collect about you.
II. INFORMATION WE COLLECT ABOUT YOU
General Information
When you use the Internet, your web browser or client software may
transmit certain information to the servers that host the web sites
you visit. The information may include the unique number assigned to
your server or Internet connection, the capabilities and features of
your computer, your geographic location, and your movement within and
interaction with the web site, including what pages you look at and what
information you download. When you visit Arizona Charlie’s Web Sites, our
servers collect such information. We use this information to generate
aggregate statistics about visitors to Arizona Charlie’s Web Sites.
Personally Identifying Information
We only collect personal information that you voluntarily provide to us.
"Personal Information" is information through which you can be identified.
The Personal Information that we collects through Arizona Charlie’s Web
Sites or we obtain from our strategic partners depends on the nature of
your online activity, such as whether you make reservations, participate
in a contest, apply for employment, seek information on weddings or meetings,
register as a meeting planner, or provide customer feedback or suggestions.
For example, Personal Information that we collect from you when you make a
reservation may include your name, company, address, home telephone number,
work telephone number, e-mail address, fax number, credit card information,
purchase and reservation information, and other information that you
voluntarily provide. When you complete an employment application, we may
also collect your social security number, previous addresses, previous names,
convictions for felonies, whether you can provide proof of eligibility to work
in the United States, present and past employment, military service, education
and training, skills, languages, family members who work for us, and other
information listed in the online application form.
The Personal Information is collected by e-mail, through online forms, and
through your activities on Arizona Charlie’s Web Sites. The Arizona Charlie’s
Web Sites utilize Secure Sockets Layer (“SSL”), which provides several layers
of security for users of the Arizona Charlie’s Web Sites. All data sent to and
received from the Arizona Charlie’s Web Sites in SSL mode is encrypted. This
ensures that anyone who may be able to intercept and review the data transmitted
will not be able to understand the data. SSL also enables you to verify the
certificate of the Arizona Charlie’s Web Sites so that you can ensure that the
web site is the authentic.
Browser Cookies
A browser cookie is a small file saved on your hard drive when you visit certain
web sites. Browser cookies store information that a web site may use for a
variety of purposes such as to personalize your experience and to gather web site
statistical data, such as which pages you visit, what material you download, your
internet provider's domain name and country, and the addresses of web sites you
visited immediately before, and after, visiting a particular web site. You can
configure your browser to accept or reject browser cookies or to notify you when
you are offered a cookie so you can accept or reject it.
When you visit Arizona Charlie’s Web Sites, we will place browser cookies on your
hard drive to collect and store your preferences for viewing the Arizona Charlie’s
Web Sites, such as whether you disable Flash so that you will not have to do so
for subsequent visits. In addition, Arizona Charlie’s Web Sites use cookies to
provide a unique identifier to your computer so that we can generate statistics
regarding usage of Arizona Charlie’s Web Sites, such as the percentage of repeat
visitors and other general statistics, determining the effectiveness of advertisements,
and sales generated through advertisements. Cookies are also used to assist your
log-in to Arizona Charlie’s Web Sites. You may not be able to conduct some transactions
or use some services on Arizona Charlie’s Web Sites if you disable your browser from accepting cookies.
When you visit Arizona Charlie’s Web Sites, our strategic partners may also place
browser cookies on your hard drive as well as Flash cookies, which contain more complex
data than browser cookies and which cannot be controlled through browser settings.
While the purpose of Flash cookies is to control settings for playing Flash content
when you visit a web site, some companies use Flash cookies to regenerate deleted
browser cookies or to track and collect information regarding web users’ activities
on the Internet. Flash cookies can be controlled and deleted through commercially
available software. We do not control our strategic partners’ use of cookies, such
as the information that they collect using cookies, how they use the information, or
the privacy policies that apply to such information.
III. HOW WE USE THE INFORMATION WE COLLECT
We may use the information collected by us or strategic partners:
(1) for marketing purposes, including, but not limited to, notifying
you of special promotions, offers and events via e-mail, mail, fax and
other means; (2) to process and fulfill reservations and make a record
of reservations; (3) to enable us to contact you for confirmation or
customer service or after you sign up for or participate in certain
activities; (4) to respond to inquiries, complaints and other communications;
and (5) for profiling or demographic purposes.
IV. DISCLOSURE OF INFORMATION WE COLLECT
Except as provided below, we will not sell, trade, or disclose to third parties
any Personal Information obtained through Arizona Charlie’s Web Sites or obtained
from strategic partners, without your consent. We may disclose Personal Information:
(1) to comply with a court order, subpoena, search warrant or other legal process;
(2) to comply with legal, regulatory or administrative requirements of any governmental
authorities; (3) to protect and defend ACEP, and all of its officers, directors,
employees, attorneys, agents, contractors, and partners, in connection with any
legal action, claim or dispute; (4) to enforce the terms of use of Arizona Charlie’s
Web Sites; (5) to prevent imminent physical harm; (6) to businesses that we may use
for purposes of performing functions on behalf of us, such as companies that process
credit card transactions; and (7) in connection with the sale, assignment, or transfer
of any of our property or Arizona Charlie’s Web Sites.
V. CHOICE REGARDING PROVIDING INFORMATION
General information is collected whenever you browse Arizona Charlie’s Web Sites.
The Arizona Charlie’s Web Sites do not provide any means for opting out of providing
general information when you browse Arizona Charlie’s Web Sites. However, privacy
software that prevents the disclosure of general information is commercially available.
You can browse Arizona Charlie’s Web Sites without providing any Personal Information.
However, providing Personal Information is required to use some of the services offered
through the Arizona Charlie’s web sites, including, but not limited to, making hotel
reservations, participating in contests, applying for employment, registering as a planner,
obtaining information, and participating in the player rewards program. If you can
opt out of receiving certain communications, opt out options will be indicated when they are available.
VI. ACCESS
The general or Personal Information collected through Arizona Charlie’s Web Sites or
provided by strategic partners is not currently accessible to you, except that confirmation
is provided for some transactions, such as reservations. If you believe that any
information collected by us about you is not correct or has changed, please send
an e-mail message to webmaster@acepllc.com
explaining the correction or change, addition or deletion, and provide any relevant
confirmation or reference number.
VII. SECURITY
General information and Personal Information collected by Arizona Charlie’s Web Sites
is stored on secure servers. The secure servers are protected by firewalls and other
standard security procedures. The secure servers are not generally accessible by unauthorized
third parties, but could become accessible in the event of a security breach.
VIII. THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT
Arizona Charlie’s Web Sites are general audience sites intended for persons 21 years
of age or older. Accordingly, the provisions of the Children's Online Privacy Protection
Act do not apply to Arizona Charlie’s Web Sites.
IX. CHANGES
This Privacy Policy is dated March 1, 2012. We reserve the right to change, modify
or amend this Privacy Policy at any time. When the Privacy Policy is changed, modified
and/or amended, the revised Privacy Policy will be posted on Arizona Charlie’s Web Sites.
Any revised Privacy Policy will only apply prospectively to Personal Information collected
or modified after the effective date of the revised policy. Customers are responsible for
periodically checking the Privacy Policy posted on Arizona Charlie’s Web Sites for changes.
If you have any questions regarding this Privacy Policy, please contact the Webmaster