Frequently Asked Questions
Does Arizona Charlie's charge a resort fee?
Yes, Arizona Charlie’s has a $24.99 plus tax resort fee.
Does Arizona Charlie's allow marijuana smoking on its premises or in its hotel rooms?
No, although Nevada law allows recreational marijuana usage in certain limited locations, the Arizona Charlie's does not allow recreational marijuana usage in its hotel rooms, casino or public spaces.
Can I receive a rate and availability quote, or make a change to an existing reservation via e-mail?
We recommend checking the web site for the most current rates and availability. Existing reservations can be changed via email, but calling is recommended to ensure changes are processed as quickly as possible and that the entire reservation is re-confirmed.
Why should I become an True RewardsTM member?
Membership is free and you’ll receive rewards based on your tracked play. In order to be rated, use your card while playing slots or table games. Insert your card in the slots to earn your rewards. Show your card when placing a bet at the Race & Sportsbook, purchasing a Bingo card or buying in while playing Table Games. Your True Rewards card is your ticket to points which can be redeemed for comps, cash back, and free slot, bingo and Keno play. On your next visit, stop by the True Rewards Center to sign up.
Are there any restaurant discounts?
Yes, with your True Rewards card you can get 10% at participating restaurants.
What dining options are available?
We have multiple dining options available. From casual elegance to down-home comfort, Arizona Charlie’s Decatur’s unique restaurants offer something to please every taste, all at a fantastic value. Our dining venues include Sourdough Cafe, PT's Express and Dunkin. Make sure to get your True Rewards discount.
How do I get from the airport to the Arizona Charlie’s properties?
Taxi or bus. Please click here to view our map .
Does your hotel provide wheelchairs?
Does your hotel offer room accommodations for the physically challenged?
We have standard rooms that are handicapped accessible. We also have tubs with shower chairs.
How many guests do you allow per room?
Maximum occupancy per room is four guests.
How can I obtain a copy of my bill from a past stay? Who should I contact regarding a discrepancy on my bill?
Accounts receivable at 702-380-7675
What are the average monthly temperatures in Las Vegas?
How do I get to the pool and when is it open?
The pool is located past the elevators near the Race & Sportsbook and PT's Express. The pool is open from 10am to 8pm throughout the spring and summer.
How can I apply for casino credit?
Enjoy great benefits in our Las Vegas casino with Casino Credit. Experience safety, convenience, and savings when you use Casino Credit to play at Arizona Charlie's Casino. Casino Credit allows you the peace of mind of traveling without the risk of carrying large sums of cash. It can eliminate or reduce the expense of using expensive credit or debit card machines in our Las Vegas casino. And once approved, Casino Credit is available 24 hours a day. When used for gaming, Casino Credit allows for interest-free, 30-day repayment. Slot players are issued cash at the Casino Cashier while table players are issued chips directly at the game. Casino Credit is easy to apply for and in most cases can be approved in less than two days. What are you waiting for? Complete the application and return it today so we can have your Casino Credit* ready for your next visit to the Arizona Charlie's. Please click here to go to our Casino Credit page.
Is there any place where I can plan a special dinner?
Whether you are looking for a sit down meal or grab and go. Sourdough Cafe and PT's Express has a wide variety of menu items to choose from. Players are welcome to use points and comp dollars to pay for their meal.